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Customer Service

min $50 USD / hour

Cerrado
Publicado hace más de 8 años

min $50 USD / hour

Main Job Tasks and Responsibilities deal directly with customers either by telephone, electronically or face to face respond promptly to customer inquiries handle and resolve customer complaints obtain and evaluate all relevant information to handle product and service inquiries provide pricing and delivery information perform customer verifications set up new customer accounts process orders, forms, applications and requests organize workflow to meet customer timeframes direct requests and unresolved issues to the designated resource manage customers' accounts keep records of customer interactions and transactions record details of inquiries, comments and complaints record details of actions taken prepare and distribute customer activity reports maintain customer databases manage administration communicate and coordinate with internal departments follow up on customer interactions provide feedback on the efficiency of the customer service process Education and Experience High school diploma, general education degree or equivalent knowledge of customer service principles and practices knowledge of relevant computer applications ability to type knowledge of administrative procedures numeric, oral and written language applications product knowledge Key Competencies interpersonal skills communication skills - verbal and written listening skills problem analysis and problem-solving attention to detail and accuracy data collection and ordering customer service orientation adaptability initiative stress tolerance
ID del proyecto: 9184515

Información sobre el proyecto

24 propuestas
Proyecto remoto
Activo hace 8 años

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24 freelancers están ofertando un promedio de $56 USD /hora por este trabajo
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A proposal has not yet been provided
$52 USD en 40 días
5,0 (124 comentarios)
6,7
6,7
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I have 6 years of experience in customer support and admin support tasks. I have done live chat support (olark), admin support, email handling, phone support, content moderation, ticketing system (zendesk, freshdesk, happyfox), list creation, web to excel tasks, product entries, data scrapping, real estate tasks and more admin related tasks.
$50 USD en 40 días
5,0 (29 comentarios)
5,6
5,6
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Hello, my name is Pablo Rosales and I live in Nicaragua. I am very organized, very efficient and very professional. I am also very friendly and patient when it comes to dealing with customers over the phone. I have a Bachelors in Management from an USA University. Have done numerous inbound/outbound calling projects. From selling cellular phones, offering a rate reduction in a company's monthly phone bill, selling remodeling/construction services to selling a tennant computerized system. All using ZOIPER, X-lite,Softphone, vulcan 7 dialers and Bria Also have used SKYPE to make calls.
$50 USD en 40 días
4,7 (28 comentarios)
5,6
5,6
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I have been in the sales and marketing field for over 20 years and pride myself as a customer service expert. I hold a Bachelor's degree in Business Administration. I am customer focus and very thorough with keen attention to details. I have excellent interpersonal and time management skills and is goal oriented. With these traits I go above and beyond the call to ensure my work is of the highest possible standard. I have always pride myself at giving the best in all that I do. This outlook has made all my project personal and as such I often exceed expectation. I believe the main goals in successfully completing a task are customer focus, quality of work and reliability. I am interested in this project and will devote up to 40 hours per week. Thank you
$55 USD en 40 días
4,2 (1 comentario)
3,0
3,0
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Hello, I am Doying and I saw your post for customer service personnel, as an accountant, I understand how important it is to have a great and committed customer service agent. Luckily, that is the area I am more experienced. I totally understand your need and I can handle this project and give you maximum satisfaction. Please contact me to discuss further on this. Do not forget to contact me if you have any inquiries. I am looking forward to working with you on this project. Regards
$66 USD en 40 días
0,0 (0 comentarios)
0,0
0,0
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Experienced computer professional. Good knowledge in using computers and internet Good communication skills in English
$50 USD en 40 días
0,0 (0 comentarios)
0,0
0,0
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I currently work at Amazon as a Risk Investigator after graduating from a Sr Customer service associate role. Amazon being the most customer centric company, I was awarded gold in performance band consecutively for two quarters with exceeds in all the stringent metrics. I am skilled in SQL, Excel and Data Analytics too. Good communication and Interpersonal skills. Consistent in meeting the SLA's with good feedback. I will be available to work on the project from 6:00 PM IST to 2:00 AM IST. Please feel free to contact me, if my profile suits your project needs. Contact NO : +918466008172
$50 USD en 40 días
0,0 (0 comentarios)
0,0
0,0
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I have experience in telemarketing, inside, and outside sales. I have a home office with cable internet and a dedicated phone line for privacy. I am proficient in typing, data entry, cold calling, recruiting, Microsoft office and other products, blogging, content writing, and researching. I am currently residing in Virginia, US and am a native English speaker.
$55 USD en 40 días
0,0 (0 comentarios)
0,0
0,0
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Hello, I'm interesting your project. Please pm me. THANKS. )))
$111 USD en 40 días
0,0 (0 comentarios)
0,0
0,0
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Hi! I read your proposal and I believe that I'm the best man for the job. I worked for a long time for DirecTV as a customer service associate. My main tasks are to deal with the customers over the phone, provide accurate product information, manage accounts, pitch promotional offers (telemarketing), etc. I also worked as a content provider for a website developing company before and thus responding to emails on time is an easy task for me. I am passionate for providing customer service. Feel free to contact me for further information, I'm looking forward to working with you. Have a great day.
$50 USD en 40 días
0,0 (0 comentarios)
0,0
0,0
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Hi, I have been a professional services consultant for the past two years. My job experience has been to deal with a wide range of clients from the USA to India. I have very strong English language skills which allow me to communicate with my clients effectively and efficiently. Besides this, I also have a degree in Computer engineering which makes me technically sound as well. I am looking for a long term project engagement and I hope to hear from you soon. Feel free to shoot any follow up questions you might have in mind.
$55 USD en 40 días
0,0 (0 comentarios)
0,0
0,0
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I am very interested to work with you on this project. I have been working in the BPO industry for more than 10 years now. I have handled various campaigns and developed my skills for both sales and customer service. With my years of experience and skills, I am confident that I can contribute to your company's success. Looking forward to hearing from you soon for an interview. Thank you.
$55 USD en 40 días
0,0 (0 comentarios)
0,0
0,0
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Hello, I am Debjit and have wide experience of Data Processing, Entry and Management. I am always on time and assure best quality job. I am interested in your project but need to know more details. Regards, Debjit Chakraborty
$50 USD en 40 días
0,0 (0 comentarios)
0,0
0,0
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A proposal has not yet been provided
$55 USD en 40 días
0,0 (0 comentarios)
0,0
0,0
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Good morning, I have over 16 years of customer service experience working out of my home office. I am available to start immediately. Lisa
$55 USD en 40 días
0,0 (0 comentarios)
0,0
0,0
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Hi, I have a total BPO experience of more than 15 years. I have worked with companies like Dell, Accenture, Sutherland, TCS, Wipro and few others. I have worked with almost all the ISP processes in the U.S like AT&T Bell, Hughes, AOL. I am an expert at troubleshooting all windows OS ( including win 10 ). Also have good experience in troubleshooting connectivity issues (wired and wireless), printer installation and troubleshooting. Also have through experience in virus and spyware removal & modem and router connections. My detailed resume is attached herewith for your reference.
$55 USD en 40 días
0,0 (0 comentarios)
0,0
0,0
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Good work ethic
$50 USD en 60 días
0,0 (0 comentarios)
0,0
0,0
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Hii. If you go through my profile here it's confirm that you cannot see any progress here because i am new here but i would liked to inform that i have great communication skills and would request that only give me chance for few days so that i can dhow you something regarding this post. Thanks
$50 USD en 42 días
0,0 (0 comentarios)
0,0
0,0
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I have 10 years experience in sales, tech support and customer service. I am an specialist and I am focused on goals. I am confident I will be a valuable asset to this project.
$55 USD en 40 días
0,0 (0 comentarios)
0,0
0,0
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I work for a hotel as supervisor, and my job is basically a customer service job. I solve queries related to hospitality and provide immediate solution.
$50 USD en 0 día
0,0 (0 comentarios)
0,0
0,0

Sobre este cliente

Bandera de UNITED STATES
United States
0,0
0
Miembro desde dic 24, 2015

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