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Customer Support 160+ hours

$10-9999 USD

Cerrado
Publicado hace casi 10 años

$10-9999 USD

Pagado a la entrega
Bid is for 1 month contract work, hopefully turning into a recurring project We are a growing Data Cleansing Software Company based in The US, founded in 2006. We are looking for a top notch customer support person to join our team. Responsibilities General Customer Support Learn our software and conduct training sessions with our customers via Webex Updating CRM with customer data, sometimes researched via the web Monitor chat Monitor main phone line Assist with lead cleanup (Insure correct phone, email, etc) Conduct followup calls with current customers on their satisfaction, assist where needed Occasional help writing technical documentation, assisting with marketing campaigns, etc. Hours 8:30AM - 5PM Eastern Standard Time Monday - Friday Note sometimes flexibility is needed Must Have Excellent spoken and written English Excellent internet connection ([login to view URL] download and upload both greater than 5 MBPS) Skype Understanding of working with data (Excel, etc) A strong desire to learn and grow in a high growth technology company. There is potential for advancement into a marketing or sales role for the right individuals. Please outline your experience with the above and why you think you would be a great fit.
ID del proyecto: 5825800

Información sobre el proyecto

28 propuestas
Proyecto remoto
Activo hace 10 años

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28 freelancers están ofertando un promedio de $2.603 USD por este trabajo
Avatar del usuario
Consider it done. Check my past reviews for your reference. Eagerly waiting for your reply so that i can start with the implementation.
$2.105 USD en 30 días
4,9 (331 comentarios)
7,7
7,7
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Hi, I am an American owner/operator of a bilingual contact center in Medellin, Colombia. My agents are from the US or Canada and have little or no accent. I have sample recordings if interested. All agents have excellent written and spoken English. We work with various CRM's, MS office and online chat systems so we can definitely handle those requirements. I specialize in dedicated agents so your workers will not be shared on another campaign. I have in-house PBX servers as well as a 20/20 mbps fiber optic Internet so Internet/call quality is great. If your customers are in the US then there is a good chance that our ability to speak Spanish will be an asset. We reside in CST/EST so the hours will not be an issue, and we are flexible in case you need to change the schedule. Our hourly rate is $6.50 USD per hour and this includes all phone costs. Please contact me if you are interested so we can discuss details. Thank you very much for your consideration.
$1.500 USD en 1 día
5,0 (10 comentarios)
4,1
4,1
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Hi There! Yes, I'm the right person you are looking for! The reasons why you should choose me are the following: * I have experience of working as a Virtual Assistant since 2009 and have completed about 200 projects successfully at different marketplaces including this one. * I am proficient in both written and verbal English. * I am a fast learner. * I stay online about 15 hours a day. * I can follow your given timezone. * I have a fast and stable internet access. Overall I am confident that I can provide you the best service ever! Looking forward to hearing from you. Best Regards, John
$1.111 USD en 30 días
5,0 (15 comentarios)
4,0
4,0
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Hi, This isn't my specific field of work as I am a programer, however if you are willing to pay me the required amount every month I can definitely do the job. I am from Romania, however my English is as good as of a native. I have a lot of experience in project management and dealing with customers. I am very patient and generally have all the qualities that would be required for doing this. I look forward to hearing from you. Best regards, Lucian
$4.736 USD en 30 días
5,0 (3 comentarios)
3,4
3,4
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A proposal has not yet been provided
$5.560 USD en 1 día
5,0 (1 comentario)
1,3
1,3
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Hi, I am interested. I am based in India. I am working virtually since long. I mostly work in long term working relation. I am comfortable in working in EST time as mentioned hours. I had a good experience in customer support through email i.e. web based and been virtual assistant. I had read the requirement. I will able to work as needed. Being honest, 2 things I like to mention here : 1). I am not good at telephonic support, my English is ok though but for some reason while I tried earlier once I was not happy or satisfy, so then after I had stopped and I am not able to provide it. 2). I usually get salary 100$ per week but I had bid higher here as I am looking for some raise in income. But its just request not a demand. I may agree the way you find suitable if I get chance here. Please let me know your advice. Regards, Jay
$111 USD en 7 días
5,0 (1 comentario)
1,0
1,0
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can do this work in a quite easy manner with high accuracy and on time delivery, sure that you will find me the best amongst others waiting for your reply.... contact with me as soon as possible .....
$333 USD en 20 días
0,0 (0 comentarios)
0,0
0,0
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Hi, I am very interested providing the customer support you need for your company. I am confident of having the skills necessary to deliver your requirements with the highest quality. In the past I have worked as a customer service professional offshore for Sprint USA (Virgin Mobile, Assurance Wireles), therefore I am familiar attending training sessions provided via WebEx, and CRM procedures using Oracle's Siebel. I have also worked with the Colombian Ministry of Information and Communication Technology planning, implementing, following and reporting the results of the strategies for an ICT related program, covering documentation and planning marketing for tech-related start-ups. As an IT professional I can assure you to count with the proficiency using Excel, and any other office automation software, along more advanced applications. I hope to be in touch with you very soon. Best regards!
$777 USD en 30 días
0,0 (0 comentarios)
0,0
0,0
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I have worked as a customer service specialist in the past and have conducted tutorials using webex, so i'm quite familiar with the system. I have a keen attention to detail and thrives on high pressure tasks. I believe I can contribute to the success of your company. I am open for negotiation.
$777 USD en 1 día
0,0 (0 comentarios)
0,0
0,0
Avatar del usuario
Hello, I am interested in the position you have available for Customer Service Specialist. I have over 10 years experience providing customer service in the Loyalty and Retention department of Telus, Canada. I aim to provide quality and prompt service while achieving 100% client satisfaction. I am very flexible in terms of working hours and I am available during the time indicated in the job description. I look forward to hearing from you. Regards, Canan
$1.111 USD en 1 día
0,0 (0 comentarios)
0,0
0,0
Avatar del usuario
I have 12 years of experience in Customer Support. Also I have a MBA in Customer Relationship Management. Hence I will be able give a good Customer Support with 100 % C-SAT. I am very flexible with my work timings as I have worked in that environment and I am very well versed in English with good communication skills both in oral and written.
$922 USD en 1 día
0,0 (0 comentarios)
0,0
0,0
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Hello, I believe that my skills closely match what you are looking for. I am skilled in customer service operations, office automation and technical support issues. My work experience has rewarded me with the skills needed to deliver a positive and encouraging experience for customers. I also have advance skills with handling customer concerns, educating prospective clients on company services, and inputting data accurately into various databases including CRM software (Salesforce and Zoho). I look forward to speaking with you sometime this week! Best Regards, Crystal
$2.000 USD en 1 día
0,0 (0 comentarios)
0,0
0,0
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We have a call center in India with 20 seat capacity. We have highly skilled staff who can do long hours on weekly basis with negotiable rate. We are keen on BPO and KPO as well. Customer service is at par for a bargain price. We have additional capacity to accommodate more staff if required or situation demands. We are in Bangalore India and have access to the best resources. We will meet your standards and commitments and at times excel them. We want to have a opportunity to discuss more about these positions in details.
$2.777 USD en 1 día
0,0 (0 comentarios)
0,0
0,0
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I chandrasegar Sri Shankar is from IT sales Back round having More than 7 years experience in Sales and marketing and managerial level in Different Industry Level Including telesales. Which i would like to bid for this project since i have the passion and the experience in sales and marketing where it helped most of my organisation to achieve their sales numbers and the targets during my stay. i really interested in applying for this project which i believe my experience and the interest will help you all to achieve what you were expecting from the candidate you are looking for.
$5.560 USD en 1 día
0,0 (0 comentarios)
0,0
0,0
Avatar del usuario
Hello, I am delighted to propose myself for your Customer Support work. I have worked for few years in the IT business and I have also done some CS work supporting Verizon DSL. I am currently living in the Middle East and I do freelancing work and I am more than willing to work this project and work the hours needed with no problem. Please let me know if you need to know more information about me and I look forward to be hired for this opportunity. Thank you, Maaz Mohamed
$1.333 USD en 1 día
0,0 (0 comentarios)
0,0
0,0
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Hello I am experienced person can work for you in fix $1000 & will give you half to one hour extra daily & few hours on saturday too on your time. Thanks
$1.111 USD en 30 días
0,0 (0 comentarios)
0,0
0,0
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A proposal has not yet been provided
$10.000 USD en 1 día
0,0 (0 comentarios)
0,0
0,0
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Dear Sir, I have 4 years of experience in Email Marketing on full-time bases. I am able to manage complete campaign and delivering results statistically. It includes; 1. Creating Newsletter (HTML-Responsive, SPAM FREE) 2. Email list management (Harvesting, Cleaning, Target- Lists etc). 3. Server Management, Creating and managing SMTP server that enables to send over 100k-1M emails perday. 4. Delivering Emails with more then 99% of Inbox rate. 5. Providing statistical reports in terms Who opened the email, How many times, visited which URL. I am aware of Can-Spam act and understand complete legal requirements. I already own opted in database of Great quality from world wide locations Please do let me know your requirements to that I will be able to provide you with a presentation for your better understanding. Best Regards, Ahmed.
$5.267 USD en 1 día
0,0 (0 comentarios)
3,3
3,3
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I consider myself a person of integrity and commitment, a capable organizer and coordinator. I possess excellent interpersonal and communication skills. Patient, understanding and always ready to help, I particularly enjoy working with people and adapt easily to new environments and different routines. I am a positive person, open to changes, dynamic and flexible and enjoy working in team.
$2.500 USD en 1 día
0,0 (0 comentarios)
0,0
0,0
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I am very well educated completing my master's degree in information security. I will make your project my first priority and not only produce your project accurately but efficiently as well if I am chosen to work for you!
$5.560 USD en 1 día
0,0 (0 comentarios)
0,0
0,0

Sobre este cliente

Bandera de UNITED STATES
windsor, United States
5,0
7
Forma de pago verificada
Miembro desde jul 16, 2009

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