All my projects have required extensive customer service, IT/Software Management with Implementations, data entry, processing and support experience via phone, email, virtual chat and onsite.
I am located in Kannapolis, NC with my home office already set up as majority of my projects have been remote/virtual jobs.
My price is negotiable in order to prove that I am the best fit for this position and seeking ongoing full-time work.
16 years of banking/financial, telecommunications, healthcare, retail and customer service experience in Project Management, Project Coordination, Project Control, Access Control, Release Coordination, Change Management, Release Management, Product Help Desk Support, Implementation/Deployment Specialist, Business Computer Analyst and Training with extensive experience in training, implementing, managing and coordinating large projects including applications, databases and a variety of different software. The ability to take on as many as 40 projects at one time from SDLC methodology and using the DMAIC phases from start to finish by using Business Process Methodology, Agile Methodology, Waterfall Methodology and Six Sigma Methodology with exceptional communication skills, organizational and time management skills. Ability to meet deadlines by working independently and as a team which allowed me to resolve project issues as well the ability to adhere to specific project management deadlines, multitasking and adjust to a changing environment.