En curso

Customer communication (phone/email), translation

Hi Leogorn,

we are a service provider in the healthcare sector, specialized in recruiting patients for clinical trials. We are hosting a web platform ([url removed, login to view]), where we post information on running trials. Interested patients can register with us and are forwarded to a trial site near them.

As we are a small company located in Europe and the US, and as our platform is highly international (we are currently online in 34 countries, with 24 languages), we use to hire freelancers for communication with our users in various languages (users are patients interested in participating in clinical trials, and trial sites we are forwarding patients to). Also, we sometimes need to translate (or proofread) texts for newly acquired projects.

We currently plan to start a new trial in south africa that involves phone-screening of patients (only registered users, no cold (or other sales) calls involved), in Afrikaans as well as in English (depending on user preferences). Necessary skills are being proficient in Afrikaans, and reasonable communcation skills over the phone. The hours per week will depend on how many registrations we will see for the trial, so I cannot offer a fixed number of hours per week. I would expect you could spent 10 to 20 hours per week on the patient call center if the online campaign works out fine, and I expect the trial to be running for 3 months on our platform.

Would you be interested in helping out for this project? We usually offer 11€ to our freelancers, which currently converts to about $14.70. If this project works out fine, we would surely be interested to prolong our relationship for potential future trials.

Also, if you are a certified translator, we might be able to offer you a translation job every now and then.

If you are generally interested in working with us, we should arrange a phone call this week or next, so I can provide some additional information and we can find out if the two of us would be a good fit.

Looking forward to hearing from you!

Kind regards,


Habilidades: Africano, Freelance, Traducción

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Información del empleador:
( 0 comentarios ) Germany

Nº del proyecto: #4637528

Adjudicado a:


Hired by the Employer

€11 EUR / hora
(3 comentarios)