Customer service support - repost 2

Hello, I have understood your requirements and can assure you the best of quality. I have experience in providing voice/chat & email support to a US website management company from 8 am to 7 pm EST and this looks like a good opportunity. Here are the links for similar work I have done in the past. You can see that the client had rehired me because he liked the quality of my work. http://www.freelancer.com/projects/Website-Design-Customer-Support/Live-Chat-Tech-Support-for.html & the rehire one is - https://www.freelancer.com/projects/Live-Chat-Tech-Support-for.html I have a team of 4 people so even if you are looking for round the clock support, I can get that done as well. Apart from this I have the following experience in Customer Service Voice Process - 1. NCO Collections - For American Express Bad Debts Collection Process for US. 2004-2005 2. 3 Global Services - For 3 Mobile Upgrades and Retentions Process which involved sales of contract phones (Postpaid) for UK - 2007-2009 3. Balaji Outsourcing - For UK Personal Injury Claim Process - 2009-2011 4. Balaji Outsourcing - For Shava TV Sales Process for Canada - 2011-2012 Will be waiting to hear from you. Regards Yathin

Hello Sir, I have a team available 24/7 under one roof. We are Green IT; the company is doing business since 2010. Total I have 20 Members in my team and high speed internet connection so I am able to provide you 100% clean and professional work. I am giving you assurance of quality work. Best regards, -Munaf Arnob

Hi, I would like to apply for this job. If you are online now please contact me so that we can discuss about it. rgds Jasenka

Hi my name is Corina. I have a B.A. in Liberal Studies with a concentration in English. This project sounds pretty straightforward - definitely something I can do. I'm a serious bidder who can get the job done. Thank you for your consideration.

Hi, I have 10 years experience in Customer Service. I have been handling live chat support and Email support for a UK based company. I can meet your requirements and can assure 100% quality work. I would like to share my skills and impart my knowledge for the success of this project. Looking forward for more information on the project. Thanks

Dear Hiring Manager: I am happy to assist with this project. I believe that I will prove to be the best candidate for this project because of my skills and technical proficiency. I am a holder of a competitive Bachelor of Science Degree (B.Sc.) in Information Technology. I also have excellent communication skills, and interpersonal skills which are needed for this position. As a Freelancer, I have worked as an online customer support and as a Customer Service Representative. I also have experience using Zopin. I am a quick learner, so I am confident that I will be able to easily adapt to these systems. I am also willing to complete a 1 month trial at the same rate to build your confidence in my ability. I will be available via Skype for an interview if required. Thanks for your consideration. Best, Leon

A proposal has not yet been provided

A proposal has not yet been provided

Hi, With my extensive experience with admin / executive level support managing WHMCS for billing / livezilla for chat helpdesk & calls support, i feel one of the strongest applicant for this position, understood all requirements & can work in your timezone. I can handle email handling work for your ongoing projects, daily arrangements, communicating with clients or can even handle phone support as required. Lets do a call. Thanks Haren

hi, being a web hosting admin this would be a great way to have some extra income! I will do my best to respond 24/7 to tickets or emails. I see this as a L1 support a frontline that escalates issues to our server management company . Are we allowed to advise the users if we know the solution to the question? Thanks if you choose me!

Hi, My most recent job was with Melbourne IT which an Australian Internet company. Its primary business is domain name registration in most of the major national and global top-level domains. Melbourne IT also offers Website and Email Hosting, SSL certificates, SEO, etc. I worked for them as a CSR, TSR Level 1, Sales Verifier (listen to sales calls to verify if they are valid and recommend call backs and cancellation of orders if the sale is invalid) and as a QA Analyst (monitor agent calls and grade them according to company policies and standards). I worked for this company for 1 year and 5 months. I'm hoping that you will consider me for this post. I have worked for Comcast website as a chat support/email support representative for 2 years and 7 months. I supported all billing related concerns, technical support (cable box and internet modem, remote control ,etc) and sales. I also worked for Bioware/EA Games specifically for "Start Wars: The Old Republic" game as a CSR/TSR. The support I offered was specifically through in-game chat and email. I'm confident that my experience is a best fit to this job. I'm a reliable, fast learner, attentive, organized, self-motivated and hard working freelancer. I have the ability to work under pressure with minimum supervision. I'm not planning to take any other job if you will hire me even if you just need me part time so that I can devote my time in supporting your clients. Thanks! Regards, Erasmo B Vento Jr

Hi, i am Maggie and i can help you with this job post. I am an IT and a former BPO officer. I handled inbound calls, technical support and sales. Had 8 years solid experience in the industry. I am very interested with the job. Hope you'd consider me. Looking forward to hear from you. Thanks, Great day!