Customer Experience Jobs

Customer Experience (CX) is a comprehensive arrangement of activities, skills, collected data and tools that are employed to manage all aspects of an organization’s interactions with its clientele. It is composed of a system of strategies and services designed to ensure that businesses engage with their customers in the most agreeable manner possible. A Customer Experience Specialist will collaborate with other departments within an organization to proactively and efficiently address the wants and needs of its customers while providing improvement opportunities tailored to increase customer satisfaction.

CX Specialists offer expertise in the areas of digital marketing, sales, customer service, operations, social media marketing, production, and many more. By fully understanding their client’s needs and delivering solutions, CX Specialists can resolve customer problems before they become major issues. Furthermore, Customer Experience Specialists can assist companies in meeting their goals by building relationships with customers and improving their user experience with products or services.

Here’s some projects that our expert Customer Experience Specialists made real:

  • Communication solutions that facilitate customer service by phone
  • Queries into successful product validation research
  • Establishing staff training programs geared towards customer service
  • Implementations of virtual customer support systems
  • Creating support structures that maximize customer satisfaction

At Freelancer.com our experienced Customer Experience Specialists work collaboratively with clients to generate personalized solutions that meet their goals and boost performance. With over 19 million projects completed successfully, our specialists craft high quality results using global market insights and industry analysis so clients can achieve the best possible outcomes for their businesses.

Join the ever-growing list of customers that benefit from our skilled teams today! Post your project on Freelancer.com and receive assistance from an expert Customer Experience Specialist to deliver outstanding results for your business quickly and efficiently.

De 11,382 opiniones, los clientes califican nuestro Customer Experience Specialists 4.88 de un total de 5 estrellas.
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    4 trabajados encontrados, precios en USD
    Atención al cliente 3 días left
    VERIFICADO

    Hola, Estamos buscando un agente de soporte al cliente para un compromiso a largo plazo. Serás responsable del soporte al cliente en un Mercado de Actores. El trabajo se realiza en español y catalán (te proporcionaremos un software de traducción para traducir al catalán). Es importante que sepas escribir en un español correcto y formal. También tendrás que gestionar reembolsos, accediendo a la base de datos de Airtable para resolver problemas, por lo que te pedimos que seas experto en tecnología. El trabajo requiere que puedas responder correos electrónicos diariamente, generalmente entre 30 minutos a 3 horas al día, dependiendo del día. Es de lunes a viernes. Si no puedes trabajar diari...

    $8 / hr (Avg Bid)
    $8 / hr Oferta promedio
    183 ofertas

    Join our team as a Freelance Reservations and Guest Relations Coordinator at AptsLatam! At AptsLatam, we pride ourselves on providing quality corporate accommodation throughout Latin America and the Caribbean. If you're a passionate, organized, and creative individual who enjoys providing solutions, making a difference in the customer experience, and adept at managing multiple priorities simultaneously, then this opportunity is for you! Why work with us? Our deep local knowledge and continuous support team ensure that each reservation is handled in a personalized and worry-free manner, guaranteeing exceptional value for money for each client. Responsibilities: Reservations Coordination: Thorough review of reservation details. Efficient management of reservation logist...

    $750 (Avg Bid)
    $750 Oferta promedio
    8 ofertas

    I am in need of a freelancer with expertise in Dynamics 365, specifically within the Customer Service module. The primary tasks include: - Initial setup and administration of D365, end-to-end - Understanding the existing legacy business processes and matching that to D365 features - Ability to either develop or guide development of customer features in powerapps, based on D365 dataverse knowledge The ideal candidate should have: - A solid understanding of Dynamics 365. Not necessary to be an expert in all areas, but at least one or two areas, with the ability to learn quickly as needed. ----- Must know how to create a new environment, understand the various business roles, and be comfortable describing the various functions and features. -----Some ability to 'train the trainer�...

    $43 / hr (Avg Bid)
    $43 / hr Oferta promedio
    5 ofertas

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